At Your Wellness Goods, we want your shopping experience to be as smooth and worry-free as possible. That’s why we’ve created a straightforward return and refund policy for your convenience.

1. Return Time Frame:

  • Returns are accepted within 30 days of purchase.
  • Unfortunately, we cannot process returns for items after the 30-day window.

2. Shipping Costs:

  • For defective or damaged products, Your Wellness Goods will cover the return shipping costs.
  • For returns due to a change of mind, the customer is responsible for the return shipping fees.

3. Defective or Damaged Products:

  • If your item arrives broken or doesn’t function as expected, please notify us within 30 days.
  • We’ll provide a prepaid shipping label for the return. Once we’ve received and inspected the product, we’ll issue either a replacement or a full refund, including any initial shipping charges.

4. Change of Mind Returns:

  • If you’ve changed your mind about a product, you can return it within 30 days, as long as the item is unused and in its original packaging.
  • Return shipping costs will be your responsibility. Upon receiving the item, we’ll process a refund for the product price, minus the initial shipping cost.

5. Refunds:

  • Refunds will be issued within 7 business days after the returned item is inspected and approved.
  • Refunds will be credited to the original payment method. Please note that banks or credit card companies may take additional time to process the refund.
  • If more than 10 business days have passed and you haven’t received your refund, email us at support@yourwellnessgoods.com.

Restocking Fees:

  • Some returns may be subject to a restocking fee, depending on the situation.

For further questions about returns or refunds, feel free to contact our friendly Customer Support team at support@yourwellnessgoods.com. We're here to help!